Product Warranty



Wiral HK


Wiral是一家眾籌的初創公司,他們在著名眾籌平台 - Kickstarter 上只用了4分鐘,就獲得 100% 的資金。​Wiral的第一款產品是 Wiral LITE, 一款種多功能的相機天軌系統,旨在拍攝獨特的動態鏡頭。 它是室內和室外電影製作、體育、生活方式和其他類型拍攝的絕佳配件。



Wiral HK



Wiral HK


YoloLiv 是一家專注於直播的科技創業公司硬件、軟件、企業應用程式,以讓每個人都可以專業進行地進行直播。終極多合一多機位直播解決方案,適用於體育、禮拜、婚禮/葬禮、活動、教育、攝像師、零售業務等。


1. How to identify the original licensed products in Hong Kong?

All licensed products have a licensed label on the packaging
All original licensed Wiral/Portkeys/YoloLiv products in Hong Kong are covered by a one-year warranty from the date of receipt issued by the dealer
No, if you buy products represented by our company from our dealers, you can enjoy related maintenance services as long as you provide the product's invoice/receipt and maintenance sticker
1. The product has been repaired or modified by non-company personnel; 2. The product has been damaged due to misuse, negligent use or natural disasters; 3. Installation, operation or maintenance not in accordance with the instructions provided by the original manufacturer.
If the product is artificially damaged or has passed the maintenance period, and you still want to carry out maintenance, you must first confirm that the product is an original licensed product in Hong Kong, and then the company can provide maintenance services. The actual repair price will wait for us to send the product to the original factory for quotation.
Please contact us via WhatsApp/FaceBook Messenger/Instagram message or email first to make an appointment!
General maintenance time is about 4-8 weeks